Order Cancellation & Change Policy

Cancellation:

Full refunds are available if you cancel within 36 hours of placing your order.

Cancellations made after 36 hours will not be accepted, as orders enter the packing and shipping process.

Order Changes:

Changes to order items or shipping address can be made within 36 hours of order placement at no extra cost.

Once your order has been shipped, changes can no longer be made.

Please contact our customer service team via email or WhatsApp for assistance. 

We're here to help make your Tideshoe experience as smooth as possible.